Shipping policy

Last updated: September 23, 2026

Aurevon Watches aims to provide a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and handled in the event of delays or delivery problems.

Order Processing

Orders are processed after successful payment confirmation and required verification.

Processing times may vary depending on order volume, product availability, weekends, public holidays, and other operational circumstances.

Customers will receive relevant order information using the contact details supplied during checkout.

Shipping and Delivery

We may use third-party postal, courier, fulfilment, and logistics providers to deliver orders.

Available shipping methods and applicable shipping charges, where relevant, will normally be displayed during checkout.

Estimated Delivery Times

Estimated delivery times depend on the customer's location, selected shipping method, product availability, fulfilment location, carrier operations, and customs procedures.

Any delivery timeframe displayed during checkout or communicated after purchase should generally be treated as an estimate unless expressly stated otherwise.

Possible Delays

Delivery may occasionally be delayed because of circumstances such as:

Carrier disruptions.
Customs inspections.
Severe weather.
Public holidays.
High seasonal demand.
Incorrect or incomplete delivery information.
Transportation disruptions.
Events outside our reasonable control.

We will provide reasonable assistance when customers experience significant delivery issues.

Tracking

Where tracking is available, customers may receive a tracking number or tracking link after their order has been dispatched.

Tracking information may take some time to update after a shipment is handed to the carrier.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

If you notice an error, contact gagqq9898@gmail.com as soon as possible.

We will make reasonable efforts to update the address before fulfilment, but changes cannot be guaranteed once an order has entered processing or has been dispatched.

Additional shipping costs resulting from incorrect customer-provided information may be the customer's responsibility where permitted by law.

Lost or Delayed Orders

If an order appears significantly delayed or lost, please contact us at gagqq9898@gmail.com with your order information.

We may investigate the shipment with the relevant carrier before determining the appropriate resolution.

Customers should also check their tracking information, delivery location, household members, neighbours where appropriate, and any carrier delivery notifications.

Customs and Import Charges

International orders may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout or required by applicable law, such charges may be the customer's responsibility and are determined by local authorities rather than Aurevon Watches.

Customs processing may also affect delivery times.